Everything your school runs on, from one team.
Four service areas, one contract and one number to call. Start with the area that hurts most today. Add the rest when you’re ready.
Your IT department, or the backup for the one you have.
Our help desk answers around the clock, and our technicians come to campus when a problem needs hands. We watch your systems so most issues are fixed before a teacher notices.
- 24/7 help desk by phone, email and portal
- Dedicated onsite technicians
- Proactive monitoring and patching
- Account and device management
- Tier 1 overflow for in-house IT teams
- Annual technology roadmap and budget
Fully managed or co-managed?
| Fully managed | Co-managed | |
|---|---|---|
| Best for | Schools with no IT staff, or one person stretched thin | Colleges, networks of schools and districts with an IT team |
| Help desk | We take every call, 24/7 | We handle after-hours and overflow |
| Onsite work | Scheduled visits plus emergency dispatch | Projects and peak periods, like back-to-school |
| Security monitoring | Included | Included, with alerts shared with your team |
| Planning | We own the roadmap with your leadership | We advise; your IT lead decides |
The wiring and wireless under everything else.
New construction or a 40-year-old building, we design and install infrastructure that supports today’s devices and the next ten years of growth. We work with leading manufacturers, document every run and closet, and support what we install.
Network
Structured cabling and fiber, wireless surveys and access points, switches, routers, firewalls
Safety & security
UniFi cameras, door access control, lockdown and panic-alert systems. Campus Security →
Communications
VoIP phones, classroom intercom, bells and mass notification. Campus Communication →
Technology teachers actually use.
From SMART Board interactive displays in pre-K rooms to AV in college lecture halls, we install the tools, manage the devices, and train the people who use them every day.
- SMART Board interactive displays
- Classroom AV and projectors
- iPad and Dell student laptop 1:1 programs
- Mobile device management
- LMS and SIS support
- Hands-on faculty and staff training
iPads
Dell student laptops
STEM labsStudent data protected, accounts locked down, backups tested.
Schools are a frequent target for ransomware and phishing. As a GenTec Advantage company, we bring an enterprise cybersecurity team to schools that could never staff one.
- Round-the-clock threat monitoring
- Backup and disaster recovery
- Google Workspace and Microsoft 365 management
- Multi-factor authentication rollout
- Content filtering for CIPA compliance
- Security awareness training for staff
Enrollment & communications
Help families find you and stay informed, from the same team that runs your systems.
School websites
Responsive sites with SIS links and secure parent portals
Mobile apps
iOS and Android apps for announcements, schedules and grades
Enrollment marketing
SEO, social, paid search and email to reach prospective families
Photo & drone
Certified drone operators for aerial tours and event coverage
Not sure where to start?
A 15-minute discovery call will tell us which of these matters most for your school.